CONTACT US
WP Fixed is a WordPress and WooCommerce maintenance agency.
We are available 24/7 to handle your enquires.
We are available 24/7 to handle your enquires.
More urgent assistance required? We’re online for you’re queries 24/7.
If you already have an account, the best way to contact us is to use our live portal and use your customer ID.
This uses our purpose-built tasks system and puts you in direct contact with an engineer. That engineer has full access to all the information we have about your website.
You can also call us on +61439742501
WP Fixed
293 High St, Preston
Melbourne
Australia
3072
If you wish to raise a complaint or escalate an issue where something has not been resolved to your satisfaction, please email support@wpfixed.com.au with the subject ‘Complaint’. This will be assigned within our system to a senior member of management who will investigate the issue and report back.
A company director will investigate the issue and let you know the outcome within three working days of you raising the complaint. Please include as much information as possible related to the problems you’ve encountered as it will enable us to be thorough in our report back to you.
If you would like to report phishing, spam or website abuse from or on one of the sites we manage, please email support@wpfixed.com.au with the subject ‘Abuse Report’.
We are always looking for great, technical experts for our team. If you are based in Australia and have 5 or more years experience as a website developer, a hosting engineer or in a related industry, we’d like to hear from you.
Please send your CV and a cover letter to support@wpfixed.com.au
